At Navis Invest, we prioritize our clients’ interests and their satisfaction is paramount to us. If you believe that we have not met your expectations with any aspect of our service(s) or product(s) and wish to lodge a complaint, you may do so by contacting Navis Invest. Details of our office locations are provided below.
Navis Invest takes all client and investor complaints very seriously. We have implemented a robust complaints handling process that ensures your complaint is addressed promptly, diligently, and impartially. This process is free of charge.
If you are contacting us via email or post, we request that you attach all relevant information or documents to your correspondence. This will facilitate our internal review and investigation process, allowing us to resolve your concern effectively and in a timely manner.
We are committed to clarifying your request promptly and undertake the following actions upon receipt of a complaint:
1. Acknowledgment: We will acknowledge receipt of your complaint promptly.
2. Review: We will conduct a thorough review and investigation of your complaint.
3. Resolution: We will endeavor to resolve your complaint as swiftly as possible and keep you informed of the progress.
Contact Information:
Navis Invest LP
16192 Coastal Highway, Lewes, Delaware 19958
Email: info@navisinvest.com
Your feedback is valuable to us, and we appreciate your cooperation in helping us maintain the highest standards of service.